Supplier Code of Conduct

Compassion Australia is committed to high standards in ethical, environmentally sustainable, and socially responsible procurement. By asking our suppliers to adhere to this code of conduct we can work together to foster sustainable and responsible business practices throughout our supply chain.

Comply with the Law

Suppliers must comply with all applicable laws, regulations and industry standards, including laws related to money laundering, bribery and the financing of terrorism.

Respect Worker’s Rights

Workers are to be recruited ethically and without coercion and provided with written and understandable information about their employment conditions before they enter employment. Suppliers must respect the rights of their workers, including but not limited to the prohibition of discrimination and harassment in any form. Suppliers must provide a safe and healthy work environment for their workers and take appropriate measures to prevent work-related illnesses and accidents.

Act against Modern Slavery

Suppliers must seek transparency in their supply chain and implement effective measures to reduce the risks of modern slavery within their supply chains or in any part of their business. Where appropriate these measures will include having a modern slavery policy and providing training and education to their workers on modern slavery, its risks, and how to identify and prevent it.

Be Environmentally Responsible

Suppliers must minimise the environmental impact of their operations and commit to responsible environmental practices, including by complying with environmental laws and regulations, preventing pollution, conserving resources, and promoting sustainability in their operations and supply chain.

Avoid Conflicts of Interest

Suppliers must avoid financial, business or other relationships which may compromise the performance of their duties under their business agreement with Compassion Australia. Suppliers must declare to Compassion Australia any actual, potential or perceived conflict of interest related to their dealings with Compassion Australia.

Practise Good Governance

Suppliers are expected to conduct periodic risk-based assessments and due diligence of their own operations, take reasonable actions to prevent breaches of this Code, and take immediate and effective action to address any failures to comply with this Code.

Compassion Australia may periodically undertake risk-based assessments and due diligence of Supplier's operations and supply chains. On request from Compassion Australia, a supplier will provide relevant information and data to demonstrate its ongoing compliance with this Code.

FAQs

  • How do I contact Compassion?

    If you'd like to find out more about Compassion, ask a question, share your story, offer encouragement or feedback, please get in touch. We'd love to hear from you!

    You can:

    • Call our contact centre on 1300 22 44 53

    • Email us at compassion@compassion.com.au

    • Connect with us on social media

    • Post mail to us at PO Box 1 Hunter Region Mail Centre NSW 2310

  • What is Compassion Australia's relationship with Hillsong Church?

    Compassion Australia is an independent, non-denominational organisation and is not exclusively affiliated to any one church. We currently partner with Hillsong as well as over 1,000 different churches from a variety of denominations throughout Australia.

    All our partnerships are centred on a united purpose to see children released from poverty in Jesus’ name.

    You can:

  • What is the best way to donate to Compassion?

    There are many ways you can make a donation or sponsorship contribution to Compassion, but by credit card or direct debit is usually the easiest. Recurring contributions can save a significant amount in fees and administration costs, meaning more of your gift can be directed to the program.

    If you prefer to donate by cheques or money order, please make them payable to the Compassion Overseas Aid and Development Fund and consider giving three, six or even 12 months of donations at a time to help reduce administration costs.

    For more information about our full terms and conditions for automatic payments, please read Compassion's Automatic Contribution Agreement.

    You can:

  • Do currency exchange rates impact giving a gift to my sponsored child?

    Yes—currency exchange rates vary from country to country and can fluctuate daily. This is why we have a required minimum amount for monetary gifts given to sponsored children, their families and child development centres. While 100 per cent of the gift goes to the child, their family or their centre respectively, a minimum gift limit ensures that once converted to local currency, your gift still has the impact you intended.

  • Can Compassion fund me, my family or my organisation?

    Unfortunately we cannot support individuals, families or organisations outside our program. Compassion's work in developing countries is led by a national office in partnership with local churches, and involves an in-depth process of determining the communities and individuals with the greatest needs that can be served through Compassion's program. All decisions as to which children receive support through Compassion's program are made locally.

    You can:

    Learn more about child sponsorship